Features

The exchangeEngine™ platform includes an exhaustive list of thousands of features that span from managing users and user activities to managing the content/projects/items created, posted and shared by buyer and seller members of the marketplace, including numerous workflows for each item, user and content type.

The platform's existing capabilities serve as an initial "lowest common denominator" on which additional features, workflows, widgets, revenue models and UI elements can be developed as per the requirements of each of exchangeEngine™'s customers.

For a more detailed list of functions or to schedule a discussion with us, please contact an exchangeEngine™ representative who will be happy to provide you with answers, case studies and live demonstrations of the exchangeEngine™ platform in action.

Below is an abridged list of features & functions available in exchangeEngine™ 2010.

Admin Controls

Email alerts whenever admin intervention is required (e.g., project/item approvals, category approvals, blog/article approvals)
Edit category descriptions
Complete administrative console with full access to all site contents
Back-office messaging & newsletter-sending console to communicate with various users groups and user types
Enabling/disabling of certification authorizations via admin
Purging billing data from database via admin
Content control & deletions (bids/proposals, projects/items, blogs/articles, users, etc.)
Real-time admin console using AJAX
Real time system, user, financial stats
List sorting
Change/delete bid/proposal visibility
Evaluation and rating changes
Suspend user
Manageable list of user-recommended categories

Project/Item Posting

Project/item type routing page: Type 1 & Type 2
Guided post project/item process wizard
Project/item attachments
Project/item types: open, invite-only, private
Project/item levels: standard, hot/premium
User email alert of newly submitted project/item
Admin email alert of newly submitted project/item
Email alert of project/item authorized for posting (by admin)
Email alert of project/item rejected for posting (by admin) with link to repost
Post as premium/hot project/item
Upgrade project/item to premium/hot project/item

Project/Item Management: Type 1

Extend project/item with email alert to bidders/sellers
De-list project/item with email alert to bidders/sellers
Invite sellers to projects/items
Manage project's/item's file attachments (add/remove files) + email alert to bidders/sellers
Update project/item with comments + email alert to bidders/sellers
Send type 1 project/item to friends via email
Project/item expiration email alert 3-days prior to expiration
Project/item expiration alert
Automatic email alerts to all sellers not selected for a project/item or when project/item cancelled
Upgrade project/item to premium/hot project/item

Project/Item Management: Type 2

Guided post-project/item process wizard
File attachments
Anonymous project/item posting
Project/item de-listing
Live project/item content editing
Accept/decline bids/proposals
Ratings & evaluations
Send type 2 project/item to friends via email
Email alert upon receiving new bid/proposal
Manage project's/item's file attachments (add/remove files) + email alert to bidders/sellers

Message Center

Integrated communications center
Email alerts to users of newly received messages
Filtering of messages by sender or recipient

Project/Item Communications

Chat-like integrated private message board
Broadcast message option (to all bidders/sellers)
Email alerts of newly received private messages to recipients

Bidding

Integrated project/item bidding via process wizard
Add/edit category descriptions
Add/edit per-category fees
Email alerts of newly-submitted bids/proposals
Restriction of bidding restricted to sellers in like categories

Bid Management

Remove bid/proposal with email alert to bidder/seller
Accept bid/proposal with email alert to bidder/seller & buyer
Short-list bid/proposal management (add & remove from short list)

Search & Browse

Integrated search tool for projects/items and sellers, including location, ratings, categories & free-text search
Integrated browsing throughout the entire site
Tabbed search results for site contents (type 1 projects/item, type 2 projects/item, blogs, users)

Blogs

Upload blogs/articles using integrated rich-text editor
Remove blogs/articles
Blog/rticle browsing
Blog/article ratings + email alerts when rating received
Email alert for blog/article approved (by admin)
Email alert for blog/article rejected (by admin)

Registration

Type 1 user (e.g., buyer) registration
Type 2 user (e.g., seller) registration
Category authorizations prior to bidding via admin
Email alert to newly-registered user
Email alert detailing the categories in which the buyers are approved and which require revisions
Email activation & verification upon registration and if modifying email in user preferences
Integrated upload of small and large images

Certification

Certification checks contingent on recommendations, minimum rating level, adherence to program standards and verification against local country's national business registrar
Multiple recurring billing plans (from 1-month to 1-year, customizable)
Ability to change or discontinue billing plans at any time
Email alert if reference data accessed by buyers
Email alert if reference information is incorrect
Exclusive access of certified sellers to premium/hot projects/items
Automatic placement of certified sellers at top of search results and bid/proposal lists

Control Panel

Real time view of all user's activity on the site, including:
Active/expired type 1 projects/items
Active/expired type 2 projects/items
Active/expired type 1 bids/proposals
Active/expired type 2 bids/proposals
Outstanding "My Tasks"
Project/item recommendations
Favorites (projects/items & sellers)
Active project/item discussion boards

Content Pages

About This Marketplace
What is project/item type 1
What is project/item type 2
Glossary
Privacy Statement
Terms & Conditions
Testimonials
Premium/Hot Project/Item FAQ
Seller Certification FAQ
Professional Standards of Certified Seller
What are "My Tasks"
Certification Info

Error Pages

Unauthorized attempt to access private project/item
Error page
403
404

Google Analytics

Integrated support for Google Analytics

User Preferences

User Info
Update name & email (requires account re-activation)
Change password
Update contact information
Business Info
Update company details
Upload images (small image, detailed image, supports Flash® animations)
Modify business descriptions (synchs with "My Tasks" alerts)
Site Preferences
Set language preferences
Configure email recommendations (type 1 and type 2 projects/item)
Leave feedback for site administrators
Account Type & Categories
Change account type (buyer or seller), requires admin authorization
Update categories
Edit category descriptions (requires admin approval; user is sent email of admin review result)

Business Models & Billing

Optional integration of various fee structures such as freemium, premium, escrow, commissions, subscriptions, and more
Integrated payment with various international payment gateways
Update billing method with payment gateway verification
Billing receipts sent via email
Online billing history and incremental invoice/receipt numbers for reference
Email alert upon cancelling automatic renewal of billing plan
Admin ability to purge encrypted user credit card data

Security

Integrated SSL
AES encryption on financial & sensitive data

Email Notifications

Over seventy different email templates and template components
Real-time email delivery

Ratings & Evaluations

Ratings in eight categories & email alert to seller upon being rated
Free-text evaluation
Evaluation response/rebuttal recorded as part of seller profile
Admin ability to edit ratings and evaluations

Portfolio

Integrated into seller profile
Upload small & large images in JPG, GIF or Flash (SWF)
Thumbnail captions, detailed image captions
Delete gallery items

Multilingual (Full Bi-Directionality)

Integrated English language support with real-time user interface swapping & other languages available
Separate resource files for rapid addition of new languages

Outside Evaluations

Ratings & evaluations for projects/item performed outside of the marketplace
Guided evaluation request process wizard
Guided evaluation submission process wizard
Predefined, customizable email template for evaluator as part of process wizard evaluation request submission
Email alert for requestor and evaluator
Email alert when evaluation is received
Evaluations are automatically appended to seller profile
Email alert if evaluation is rejected by admin
Manual re-sending of outside evaluation request to evaluator (by admin)
Fax confirmation for evaluation verification
Admin ability to edit rating and evaluation

System Sign-in

Single-sign on ("remember me")
Login via header remembers user's active page
Restores user's language preferences
Affects search results of sellers
Password reminder
Login pending for users with accounts pending activation and option to update email address

My Tasks

Display of user's tasks on sidebar and dashboard
New messages
New private discussions
Rating requests
Incomplete descriptions

RSS & Content Syndication

RSS for active type 1 projects/item, type 2 projects/item and blogs/articles
Easy content syndication for partners displaying projects/items & blogs/articles using quick, customizable JavaScript snippets

Favorites and Recommendations

Add/remove type 1 project/item favorite from control panel or project/item page
Add/remove type 2 project/item favorite from control panel or project/item page
Add/remove seller favorite from control panel or project/item page
Remove recommending type 1/type 2 projects/item from project/item page